{"id":45,"date":"2023-05-26T07:19:17","date_gmt":"2023-05-26T07:19:17","guid":{"rendered":"https:\/\/www.alcoawheels.com\/europe\/hu\/?page_id=45"},"modified":"2025-02-10T17:17:36","modified_gmt":"2025-02-10T16:17:36","slug":"gyik","status":"publish","type":"page","link":"https:\/\/www.alcoawheels.com\/europe\/hu\/gyik\/","title":{"rendered":"Gyik"},"content":{"rendered":"\n
\"Frequently

Gyakran Ism\u00e9tl\u0151d\u0151 K\u00e9rd\u00e9sek<\/h1><\/div><\/div><\/div>\n\n\n\n

K\u00c9RD\u00c9SEI MEGV\u00c1LASZOLVA.<\/h4>
\n

K1. Szeretn\u00e9k tov\u00e1bbi inform\u00e1ci\u00f3kat kapni term\u00e9keikr\u0151l, a m\u0171szaki adatokat is bele\u00e9rtve.<\/p>

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A m\u0171szaki adatok let\u00f6lthet\u0151ek a Forr\u00e1sok\/Let\u00f6lt\u00e9sek<\/a> lapon.<\/p>\n\n\n\n

L\u00e9pjen a Kapcsolat<\/a> <\/a>oldalra, hogy felvegye a kapcsolatot az ALCOA\u00ae<\/sup> WHEELS \u00e9rt\u00e9kes\u00edt\u00e9si \u00e9s flottakezel\u0151 vezet\u0151ivel.<\/p>\n<\/div><\/div>\n\n\n\n

K2. Szeretn\u00e9k Alcoa ker\u00e9kt\u00e1rcs\u00e1kat v\u00e1s\u00e1rolni. Kivel vegyem fel a kapcsolatot?<\/p>

\n

K\u00e9rd\u00e9seivel forduljon a legk\u00f6zelebbi Alcoa ker\u00e9kt\u00e1rcsa-forgalmaz\u00f3hoz, amelyek list\u00e1j\u00e1t itt <\/a>tal\u00e1lja.<\/p>\n<\/div><\/div>\n\n\n\n

K3. Kapok p\u00f3tkereket, ha ig\u00e9nyemet beny\u00fajtom a flotta szervizk\u00f6zpontnak?<\/p>

\n

Nem, a flotta szervizk\u00f6zpont nem k\u00edn\u00e1l p\u00f3tkereket.<\/p>\n<\/div><\/div>\n\n\n\n

K4. Mennyi id\u0151, am\u00edg az \u00faj ker\u00e9kt\u00e1rcsa meg\u00e9rkezik?<\/p>

\n

Ig\u00e9nye elfogad\u00e1s\u00e1t k\u00f6vet\u0151en \u00faj kereket k\u00fcld\u00fcnk az \u00d6n c\u00edm\u00e9re. Az \u00e1tfut\u00e1si id\u0151 sz\u00e1mos t\u00e9nyez\u0151, p\u00e9ld\u00e1ul a hely, a ker\u00e9kt\u00e1rcsa t\u00edpusa, a gy\u00e1runk mindenkori gy\u00e1rt\u00e1si terve, f\u00fcggv\u00e9nye. Az \u00e1llapottal kapcsolatos k\u00e9rd\u00e9seivel vegye fel a kapcsolatot a flotta szervizk\u00f6zponttal e-mailben (fleet@howmet.com<\/a>) vagy telefonon (\"\" +36-22-531841<\/a> telefonsz\u00e1mon h\u00e9tf\u0151t\u0151l p\u00e9ntekig: 8.00-16.30 (CET) k\u00f6z\u00f6tt).<\/p>\n<\/div><\/div>\n\n\n\n

K5. Dura-Bright\u00ae<\/sup> Alcoa ker\u00e9kt\u00e1rcs\u00e1im vannak. Hogyan tarthatom \u0151ket f\u00e9nyesen?<\/p>

\n

Olvassa el tiszt\u00edt\u00e1si \u00fatmutat\u00f3nkat <\/a>\u00e9s tekintse meg vide\u00f3nkat<\/a>. Az Howmet sz\u00e1mos Alcoa Wheels m\u00e1rk\u00e1j\u00fa tartoz\u00e9kot is k\u00edn\u00e1l. Tov\u00e1bbi inform\u00e1ci\u00f3k\u00e9rt tekintse meg bros\u00far\u00e1nkat<\/a>.<\/p>\n\n\n\n

Az Alcoa Wheels tiszt\u00edt\u00f3 \u00e9s karbantart\u00f3 term\u00e9keket megv\u00e1s\u00e1rolhatja a hivatalos Alcoa Wheels viszontelad\u00f3kt\u00f3l, amelyek list\u00e1j\u00e1t itt<\/a> <\/a>tal\u00e1lja.<\/p>\n<\/div><\/div>\n\n\n\n

K6. Csiszolt Alcoa ker\u00e9kt\u00e1rcs\u00e1m fel\u00fclet\u00e9n foltok jelentek meg. Ny\u00fajthatok be ez\u00e9rt ig\u00e9nyt?<\/p>

\n

Nem, mert a flotta szervizk\u00f6zpont nem fogadja ezt az ig\u00e9nyt. Az ilyen t\u00edpus\u00fa probl\u00e9m\u00e1kat csak akkor vizsg\u00e1ljuk ki, ha a ker\u00e9kt\u00e1rcsa Dura-Bright\u00ae<\/sup> fel\u00fcletkezel\u00e9st kapott.<\/p>\n\n\n\n

A helyes karbantart\u00e1ssal kapcsolatban tov\u00e1bbi inform\u00e1ci\u00f3k\u00e9rt t\u00f6ltse le tiszt\u00edt\u00e1si t\u00e1j\u00e9koztat\u00f3nkat<\/a>. Az Alcoa Wheels tiszt\u00edt\u00f3 \u00e9s karbantart\u00f3 term\u00e9keket megv\u00e1s\u00e1rolhatja a hivatalos Alcoa Wheels viszontelad\u00f3kt\u00f3l, amelyek list\u00e1j\u00e1t itt<\/a> <\/a>tal\u00e1lja.<\/p>\n<\/div><\/div>\n\n\n\n

K7. Nem tal\u00e1lom a besajtolt pecs\u00e9tet\/gy\u00e1rt\u00e1si d\u00e1tumot.<\/p>

\n

K\u00e9rj\u00fck, keresse a k\u00e9pen megjel\u00f6lt ter\u00fcleten. A pecs\u00e9t d\u00e1tuma (HHNN\u00c9\u00c9) egy 6 jegy\u0171 sz\u00e1m. Az els\u0151 2 sz\u00e1mjegy a h\u00f3napot, a k\u00f6vetkez\u0151 2 sz\u00e1mjegy a napot, az utols\u00f3 2 sz\u00e1mjegy az \u00e9vet jel\u00f6li. A mell\u00e9kelt p\u00e9ld\u00e1n egy 2017. augusztus 30-\u00e1n gy\u00e1rtott ker\u00e9kt\u00e1rcsa l\u00e1that\u00f3.<\/p>\n\n\n\n

\"\"<\/figure>\n<\/div><\/div>\n\n\n\n

K8. Nem tudom beny\u00fajtani az ig\u00e9nyemet. A regisztr\u00e1ci\u00f3s \u0171rlap nem fogadja el az \u00e1ltalam megadott adatokat.<\/p>

\n

Seg\u00edts\u00e9g\u00e9rt vegye fel a kapcsolatot a flotta szervizk\u00f6zponttal e-mailben (fleet@howmet.com<\/a>) vagy telefonon (\"\" +36-22-531841<\/a> telefonsz\u00e1mon h\u00e9tf\u0151t\u0151l p\u00e9ntekig: 8.00-16.30 (CET) k\u00f6z\u00f6tt).<\/p>\n<\/div><\/div>\n\n\n\n

K9. Nem kaptam visszaigazol\u00e1st a regisztr\u00e1ci\u00f3t k\u00f6vet\u0151en. Mit tegyek?<\/p>

\n

El\u0151sz\u00f6r ellen\u0151rizze bej\u00f6v\u0151 \u00fczeneteit, valamint a lev\u00e9lszem\u00e9t mapp\u00e1kat is. A visszaigazol\u00e1st arra az e-mail-c\u00edmre k\u00fcldt\u00fck, amellyel regisztr\u00e1lt. Ha m\u00e9g mindig nem tal\u00e1lja, vegye fel a kapcsolatot a szervizk\u00f6zponttal e-mailben (fleet@howmet.com<\/a>), hogy ellen\u0151rizhess\u00e9k a beny\u00fajt\u00e1s \u00e1llapot\u00e1t.<\/p>\n<\/div><\/div>\n\n\n\n

K10. Nem \u00e9rkezett meg a DHL jegy a jelzett 5 napon bel\u00fcl. Mit tegyek?<\/p>

\n

El\u0151sz\u00f6r ellen\u0151rizze bej\u00f6v\u0151 \u00fczeneteit, valamint a lev\u00e9lszem\u00e9t mapp\u00e1kat is. A visszaigazol\u00e1st arra az e-mail-c\u00edmre k\u00fcldt\u00fck, amellyel regisztr\u00e1lt. Ha m\u00e9g mindig nem tal\u00e1lja, vegye fel a kapcsolatot a szervizk\u00f6zponttal e-mailben (fleet@howmet.com<\/a>) vagy telefonon (\"\" +36-22-531841<\/a> telefonsz\u00e1mon h\u00e9tf\u0151t\u0151l p\u00e9ntekig: 8.00-16.30 (CET) k\u00f6z\u00f6tt).<\/p>\n\n\n\n

Figyelem! Soha ne haszn\u00e1ljon k\u00e9zzel \u00edrt sz\u00e1ll\u00edt\u00e1si dokumentumokat. Kiz\u00e1r\u00f3lag a DHL elektronikus jegy\u00e9t haszn\u00e1lja. Probl\u00e9ma eset\u00e9n vegye fel a kapcsolatot a szervizk\u00f6zponttal e-mailben (fleet@howmet.com<\/a>) vagy telefonon (\"\" +36-22-531841<\/a> telefonsz\u00e1mon h\u00e9tf\u0151t\u0151l p\u00e9ntekig: 8.00-16.30 (CET) k\u00f6z\u00f6tt).<\/p>\n\n\n\n

<<Helyes DHL sz\u00e1ll\u00edt\u00e1si dokumentum>><\/p>\n\n\n\n

\"\"<\/figure>\n<\/div><\/div>\n\n\n\n

K11. A DHL nem vette m\u00e9g fel az ig\u00e9ny t\u00e1rgy\u00e1t k\u00e9pez\u0151 kerekemet. Mit tegyek?<\/p>

\n

vagy telefonon<\/p>\n\n\n\n

El\u0151sz\u00f6r ellen\u0151rizze, hogy megkapta-e az elektronikus DHL sz\u00e1ll\u00edt\u00e1si dokumentumot. Ezt arra az e-mail-c\u00edmre k\u00fcldt\u00fck, amellyel regisztr\u00e1lt. Ne felejtse el a lev\u00e9lszem\u00e9t mapp\u00e1kat is megn\u00e9zni. H\u00edvja a ter\u00fcletileg illet\u00e9kes DHL iroda sz\u00e1m\u00e1t, amelyet a dokumentumon tal\u00e1l, \u00e9s \u00e9rdekl\u0151dj\u00f6n. Hivatkozzon az e-mailben kapott DHL hivatkoz\u00e1si sz\u00e1mra.<\/p>\n\n\n\n

Figyelem! Nyomtassa ki az Alcoa\u00ae <\/sup>Wheels jegy \u0171rlapot, \u00e9s csomagfelv\u00e9tel el\u0151tt csatolja azt megfelel\u0151en a becsomagolt ker\u00e9khez. Ne haszn\u00e1ljon k\u00e9zzel \u00edrott dokumentumokat. Ebben az esetben nem v\u00e1laszthatja az \u201eEconomy select\u201d szolg\u00e1ltat\u00e1st.<\/em><\/p>\n\n\n\n

Ha nem kapott visszaigazol\u00e1st, vegye fel a kapcsolatot a szervizk\u00f6zponttal e-mailben(fleet@howmet.com<\/a>) or phone (\"\" +36-22-531841<\/a> telefonsz\u00e1mon h\u00e9tf\u0151t\u0151l p\u00e9ntekig: 8.00-16.30 (CET) k\u00f6z\u00f6tt).<\/p>\n<\/div><\/div>\n\n\n\n

K12 Honnan tudom, hogy a k\u00e9relmemet elfogadt\u00e1k vagy elutas\u00edtott\u00e1k? Honnan tudom, hogy mi az ig\u00e9nyem st\u00e1tusza.<\/p>

\n

K\u00e9rj\u00fck, haszn\u00e1lja a st\u00e1tuszk\u00f6vet\u0151t<\/a>, hogy \u00e9rtes\u0171lj\u00f6n az ig\u00e9y\u00e9nek legfrissebb \u00e1llapot\u00e1r\u00f3l. A hozz\u00e1f\u00e9r\u00e9shez adja megregisztr\u00e1ci\u00f3s azonos\u00edt\u00f3j\u00e1t \u00e9s az e-mail c\u00edm\u00e9t.<\/p>\n<\/div><\/div>\n\n\n\n

K13. Honnan tudom, mikor \u00e9rkezik meg a cserek\u00e9nt k\u00fcld\u00f6tt ker\u00e9kt\u00e1rcsa?<\/p>

\n

A DHL sz\u00e1ll\u00edt\u00e1si inform\u00e1ci\u00f3it elk\u00fcldj\u00fck arra az e-mail-c\u00edmre, amellyel regisztr\u00e1lt. Az \u00fczenet tartalmazni fog egy nyomk\u00f6vet\u0151 hivatkoz\u00e1st, amelyen b\u00e1rmikor figyelemmel k\u00eds\u00e9rheti a folyamatot.<\/p>\n<\/div><\/div>\n\n\n\n

K14. Ker\u00e9kt\u00e1rcs\u00e1mat elutas\u00edtott\u00e1k. Automatikusan visszak\u00fcldik azt a c\u00edmemre?<\/p>

\n

Nem, a flotta szervizk\u00f6zpont nem k\u00fcldi vissza az elutas\u00edtott kereket, \u00e9s nem is fizeti vissza annak sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9g\u00e9t. B\u00e1rmikor megszervezheti a ker\u00e9k \u00e1tv\u00e9tel\u00e9t, hogy azt k\u00f6vet\u0151en saj\u00e1t k\u00f6lts\u00e9g\u00e9re visszasz\u00e1ll\u00edttassa azt az \u00d6n c\u00edm\u00e9re. A ker\u00e9k a garanci\u00e1lis jelent\u00e9s ki\u00e1ll\u00edt\u00e1s\u00e1t k\u00f6vet\u0151en 14 napt\u00e1ri napig marad a telephely\u00fcnk\u00f6n. Ha a 14 napt\u00e1ri nap letelt, nem marad lehet\u0151s\u00e9g az \u00e1tv\u00e9telre, \u00e9s a kereket bez\u00fazzuk.<\/p>\n\n\n\n

A ker\u00e9kt\u00e1rcs\u00e1kat az al\u00e1bbi c\u00edmen lehet \u00e1tvenni:<\/p>\n\n\n\n

Howmet-K\u00f6f\u00e9m Ltd.: Verseci u. 1-15, H-8000 Sz\u00e9kesfeh\u00e9rv\u00e1r <\/p>\n<\/div><\/div>\n\n\n\n

K15. Az \u00e1ltalam ig\u00e9nyelt kerekem TPMS szeleppel \u00e9s b\u00e1rmilyen TPMS \u00e9rz\u00e9kel\u0151vel \/ TPMS rendszerrel van felszerelve, azt is kicser\u00e9lik?<\/p>

\n

Nem, abban az esetben, ha a szavatoss\u00e1gi ig\u00e9nyt elfogadj\u00e1k, a Flottaszerviz nem k\u00fcld vissza \u00e9s nem cser\u00e9l TPMS-hez kapcsol\u00f3d\u00f3 vagy egy\u00e9b alkatr\u00e9szeket.<\/p>\n\n\n\n

Szelepek, TPMS szelepek, TPMS \u00e9rz\u00e9kel\u0151k \u00e9s egy\u00e9b alkatr\u00e9szek leszerel\u00e9se javasolt.<\/p>\n\n\n\n

Az \u00faj csereker\u00e9khez, amelyet visszak\u00fcldenek \u00d6nnek, norm\u00e1l szeleppel sz\u00e1ll\u00edtj\u00e1k.<\/p>\n<\/div><\/div>\n\n\n\n

K16. Hol tudom nyomon k\u00f6vetni a ker\u00e9k regisztr\u00e1ci\u00f3m \u00e1llapot\u00e1t?<\/p>

\n

A ker\u00e9kregisztr\u00e1ci\u00f3s \u0171rlap st\u00e1tusz\u00e1t a Ker\u00e9kregisztr\u00e1ci\u00f3s \u0171rlap st\u00e1tusz\u00e1nak nyomon k\u00f6vet\u00e9se oldalon ellen\u0151rizheti.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

<\/div>\n\n\n\n
\"Kapcsolat\"\/
\"\"\/<\/div>

Kapcsolat<\/h4><\/div>
<\/div><\/div><\/a><\/div>
\"Ker\u00e9kt\u00e1rcsa-v\u00e1laszt\u00e9k\"\/
\"\"\/<\/div>

Ker\u00e9kt\u00e1rcsa-v\u00e1laszt\u00e9k<\/h4><\/div>
<\/div><\/div><\/a><\/div>
\"Hol
\"\"\/<\/div>

Hol v\u00e1s\u00e1rolhatom meg?<\/h4><\/div>
<\/div><\/div><\/a><\/div>
\"Let\u00f6lt\u00e9sek\"\/
\"\"\/<\/div>

Let\u00f6lt\u00e9sek<\/h4><\/div>
<\/div><\/div><\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"protected_reviewer_email":"","editor_notices":[],"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGYIK | Alcoa Wheels<\/title>\n<meta name=\"description\" content=\"Az Alcoa\u00ae felnikkel kapcsolatban gyakran ism\u00e9telt k\u00e9rd\u00e9sek.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alcoawheels.com\/europe\/hu\/gyik\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gyik\" \/>\n<meta property=\"og:description\" content=\"Az Alcoa\u00ae 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